At primetrustservices.com, we’re committed to delivering your orders quickly, securely, and at fair rates. This policy outlines our processing times, delivery options, and important terms. By placing an order, you agree to the following:
1. Order Processing
Orders are processed within 5 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed the next business day.
Certain products may require extra time due to availability or customization.
2. Shipping Methods
We offer multiple delivery options:
Standard Shipping – 5–10 business days (most locations)
Expedited Shipping – 2–7 business days (select areas, extra cost)
International Shipping – Available to select countries (delivery times and costs vary)
3. Shipping Costs
Charges are based on order weight, shipping method, and destination.
Final shipping costs will be displayed at checkout.
From time to time, we may offer free shipping promotions—check our site for details.
4. Delivery Times
Delivery depends on the carrier, destination, and external factors (weather, customs, etc.).
While we aim for timely delivery, exact dates cannot be guaranteed.
5. Order Tracking
Once shipped, you’ll receive an email with a tracking number.
You can also check order updates in your primetrustservices.com account under “Order History.”
6. Address Accuracy
Please ensure your shipping address is complete and accurate at checkout.
We are not responsible for delays or additional fees caused by incorrect addresses.
7. Shipping Restrictions
We currently ship to:
United States
Canada
Select international destinations
Some items may be restricted due to local regulations. If we cannot ship to your location, we’ll notify you and suggest alternatives.
8. Shipping Delays
Unexpected events (extreme weather, customs delays, carrier issues, labor strikes, etc.) may affect delivery. If this happens, we’ll notify you and work to resolve the issue quickly.
9. Lost or Damaged Packages
If your order is lost or arrives damaged, contact us immediately.
We’ll coordinate with the carrier to investigate and file claims.
We are not responsible for damage after confirmed delivery.
10. Contact Us
For any shipping questions, reach us at:
primetrustservices.com
📧 Email: info@primetrustservices.com
📞 Phone: 24/7 Customer Service
📍 Address: 433 1st Ave, New York, NY 10010, USA